FAQs - Hand Sanitiser & Dispensers

Hand Sanitiser & Dispensers


Yes, it is!  It’s exactly the same thing and can be spelt either way.  It’s most commonly spelt with a “z” in the USA and Canada, and with an “s” across the UK and other English-speaking countries.

Hand sanitiser is an antiseptic liquid formulation that neutralises or inhibits the growth of germs.  Hand sanitisers do not require water and should be left on the hands.

During the recent Coronavirus (Covid-19) outbreak there has been a huge demand for hand sanitizer and surface disinfectants.  This is because this virus can spread through touching contaminated surfaces and then touching the nose, mouth or eyes. 

Our liquid or Gel hand sanitiser is recommended to be used frequently, when soap and water is not available.

Our liquid hand sanitiser is also ideal for cleaning hard surfaces such as desks, keys, keyboards, mobile devices, door handles and inside vehicles. 

Government guidelines state that regular and thorough hand washing with soap and water for at least 20 seconds is the best way to protect yourself from the spread of harmful bacteria and viruses like Coronavirus Covid-19.

Alcoholic hand gels and liquids with a minimum alcohol content of 60% are also very effective against coronavirus and most useful when you are out and about or when soap and water is not available.  Bondloc hand gels and liquids contain between 70-80% alcohol for added reassurance.

Coronaviruses are a family of viruses which may cause illness in animals or humans.  In humans, many of these viruses can cause respiratory infections that are similar to the everyday common cold or influenza (flu) but in some cases can also be more severe.  There have been a few different types of this virus over the years including MERS (Middle East Respiratory Syndrome) and SARS (Severe Acute Respiratory Syndrome). 

Covid-19 is the most recently discovered and new strain of coronavirus which means no one has caught it before and our bodies have no immunity and not protected from it as yet.  This means the virus spreads very quickly as we have seen recently across the globe.

The minimum alcohol requirement is 60% to be effective against bacteria and viruses, including the Coronavirus Covid-19.  All Bondloc hand sanitiser products contain a minimum of 70% alcohol content for added confidence.

As long as they contain at least 60% alcohol, they are both equally effective if the surface you are treating is thoroughly covered.

Some studies have shown that liquid sanitizers are faster acting and dry more quickly whereas gel sanitizers may take slightly longer to dry.

They provide bacterial and virus protection against common germs, viruses and fungi. Proper hand hygiene is an important factor to prevent the spread of illness.  The NHS and other governing bodies recommend frequent hand washing with soap and water, or the use of an alcohol-based instant hand sanitizer when soap and water is not available.  

Only use topically (application to body surfaces such as the skin). 

Dispense a small amount (2-3ml) of the liquid hand sanitizer onto your one hand and use the other hand to rub them all over for 10-15 seconds or until dry. Make sure to cover the insides, outer portion of your palms and in-between your fingers. The liquid must dry out completely and must not be washed with water.

Only use topically (application to body surfaces such as the skin). 

Dispense a small amount (2-3ml) of the gel hand sanitizer onto your one hand and use the other hand to rub them all over for 30 seconds or until dry. Make sure to cover the insides, outer portion of your palms and in-between your fingers. The gel must dry out completely and must not be washed with water.

The floor, counter and wall dispenser have a capacity of 1 litre.

You should not make your own hand sanitizer as not only can it be ineffective but also dangerous, with reports of skin burns and allergic reactions.  Manufactured hand sanitizer is regulated in the UK and should conform to British Standards as per all Bondloc products.

Alcohol based hand sanitizers should be only used under adult supervision and kept out of children’s reach at all times. 

Properly formulated ethanol-based hand sanitisers with emollients, such as glycerol can be better tolerated than the use of soap and water.  They are non-drying and not irritating to the skin. 

If you have specific skin conditions such as eczema and psoriasis you should seek medical advice before using.

Alcohol based hand sanitizers contain varying types and amounts of alcohol, usually between 60-90%.  Alcohol used is usually isopropyl alcohol, ethanol (ethyl alcohol) or n-propanol.  Alcohol is used as it’s known to kill most germs.

Alcohol-based hand sanitisers contain a high concentration of alcohol and are generally flammable.  The flammable risk is very low if they are used and stored correctly. 

You should avoid having any alcohol remaining on your hands by ensuring you rub the product into your hands until the hands are completely dry.

Alcohol-containing hand sanitizers should be stored in a cool place. They should not be kept in places near open flames and heat, particularly for those in bigger volumes (more than 100ml). 

Always ensure that the lids and caps of the hand sanitisers are properly sealed. This is to avoid leakage onto other items (e.g. pockets, clothes, bags, vehicles and bedding) which may become a potential fire hazard.

Due to the coronavirus situation we will only accept a return if products get damaged or were faulty upon delivery.  We can offer 100% refund on receipt of photos of the damaged goods and proof of purchase if supplied within 14 days.  The goods must be unused and unopened to qualify.

Please email sales@handsanitiser-uk.co.uk with the subject Returns and include your order number, name, address and the reason for the return.  We will then provide you with further details on how best to return the goods.

When the returned item is received and inspected, you will receive a confirmation email notifying about the status of the refund.

If the refund is approved, then it will be processed, and a credit will automatically be applied to your credit card or original payment method shortly after.

Hand sanitising products are classed as hazardous chemicals and need to be transported on a special service which is more costly than standard consignments.  We ship to the UK and Ireland on a TNT tracked delivery service.

Please visit our shipping page for further information.

You can pay for your order via Paypal, Visa, Mastercard, Maestro or American Express.

We aim to process and despatch all weekday orders within 24 hours and in many cases on a next day delivery service, although this is not guaranteed.  Orders placed on Fridays, Saturdays, Sundays or Bank Holidays will be processed the following working day.

If your delivery is very urgent or you have any other special delivery requirements or questions, please contact us directly.